Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Unicreate ("we", "us") collects, uses, and protects your personal information when you use our website and AI design tools to create and purchase custom jewelry.

1. Information We Collect

Account information: email address, name, and authentication identifiers when you register or sign in.
Design content: the prompts, names, and design files you create with our AI design assistant.
Order information: shipping address, contact details, and order history necessary to fulfil your purchase.
Payment information: payments are processed by our payment providers (e.g. Stripe). We do not store full card numbers on our servers.
Usage data: device, browser, and interaction data used to improve performance and product experience.

2. How We Use Your Information

To operate your account and provide the AI design service.
To manufacture, ship, and support your custom jewelry orders.
To respond to customer service requests.
To detect abuse, fraud, and unlawful content.
To improve our products, subject to your consent where required.

3. Sharing With Third Parties

We share personal information only with service providers necessary to run our business — payment processing, shipping and logistics, cloud storage, and AI model providers — and only to the extent required for them to perform their services. We do not sell your personal information.

4. Data Retention

We retain your account and order records for as long as needed to provide our services and comply with legal obligations. You may request deletion of your account data at any time.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

6. Cookies

We use essential cookies and similar technologies (such as local storage for your session token and preferences). Analytics and marketing cookies, if introduced later, will be subject to your consent.

7. Children's Privacy

Our services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on this page with an updated revision date.

9. Contact Us

If you have questions about this policy or your personal data, contact support@unicreate.ai.